My neighbor saw the ZeroRez truck outside of my home. He said every time they get their carpet cleaned there's always residue. He asked what Zerorez uses to clean carpets? Does it really work? I told him all the gross dirt that came off my carpet and how clean it is!
Danny worked so hard and did such a great job. He also showed me how to empty the chamber of my new vacuum cleaner. He was incredibly helpful! Deserved a generous tip. Wish I could have given him more.
The whole process from scheduling to the actual service was great. I had scheduled and appointment time but the service rep call and said there was a cancelation and gave me the option to change to the earlier time. That was great and fit in to my day better. The crew was polite and friendly and offered additional options but not in a hard sale or pushy way. Thanks!
Great job cleaning the carpets. They look very nice and clean.
We have had No Rez out to clean carpets twice before and this was the first time that the technician tied our custom window drapes in knots and left them that way. As a result they are quite wrinkled, including the lining. We were not pleased with this. No one from any carpet cleaning company has ever done this before.
Andres did a thorough job with trying to remove the cat urine smell from the carpet, but ultimately, it did not work. We will have to get the carpet replaced.
I like that there is no residue on my carpet. Technician took the time to work on a rust stain and I was pleasantly surprised that he managed to remove it.
Brandon was very pleasant, helpful and informative.
He called to ask if he could arrive earlier; showed me the puppy stains via uv flashlight; explained about the electrolyte water and lifetime guarantee; went over and redid a few spots that seemed to need extra cleaning.
He said he would provide a 2nd backup if the stains did not come out or if they returned. It did seem as tho the"backup" was just a stronger solution next time- no discount on it.