Unfortunately they not able to seal my grout because upon cleaning it was discovered that there was an acrylic sealant already on the tile grout. However they were able to clean existing tile and it came out beautifully. John was great. He was honest and upfront with me when it happened and very apologetic which it was no fault of his own. I was charged a very reasonable price based on what they ended up doing.
PJ was great. She did a terrific job and passed on some good advice on carpet care. I heard Garrett Lewis advertise your service and when I was talking with him a few weeks ago I asked if Zerorez was really that good and he said he garanteed it. Great job!
The landings on our stairs now have permanent miscolored stripes. I thought it was just some left over issue from the first clean so I asked for you to come out to clean those two places to smooth the carpet back out. But even after the second clean, the stripes are still there. Now instead of clean carpet, we have ruined/discolored carpet. Very dissatisfied.
This company not only provides services that is done well, but their customer service is amazing. Your carpets are cleaned and scrubbed well and the best part is after they are dried, they feel clean and not full of soap. My carpets stay cleaner longer.