We have just been serviced by Austin, he is the best service man ever!!! He explained everything he was about to do in detail. He totally did a fantastic job!!! The thoroughness of the cleaning was amazing!!! We have lived in this house 14yrs, since we had it built, and now, thanks to the Fantastic job of Zerorez Tucson, done by Austin, our carpets look and feel brand new!! He even shared a water process that incredibly removes dirt that we could hardly believe as Austin showed us!!! We love this company, love Austin, the service and results go without saying!!! We will use this company to keep our carpets clean for as long as we live here!!! Of course, we want Austin every time we call!!! Thank you so much for the best service and results ever!!! The score of our service is a 12!!!
Our issue was that our tech arrived 25 mins outside of the 2-4pm window we were given, and we didn't receive a phone call. I sent an irate email to the company and received a phone call from Veronica the next morning, who assured me that this was unusual and would not happen again if we choose to use them again. We are satisfied with the job that was done, and the tech himself was friendly and professional. I personally would use Zerorez again, but whether our company will try again remains to be seen.
Polite and friendly technicians, the fact that you only use water, reasonable prices.
I really appreciated Tim Lajoux's work ethic/attention to detail and that he explained the available products & services without pressuring me to buy any. As a result, I may order a kitchen tile cleaning in the future.
I loved that chemicals are not used. Also, my experience with the person that set up
the appointment was very nice. John, who provided the cleaning service, was very professional and very good at what he does.
Thank you so much for the excellent service
[FIRST NAME REMOVED]
The technician was so professional and made our chouch and love seat bran new!! They look spectacular and I didn't even know it was possible. I recommend Zerorez to anyone who wants the job done right! The first time!