The Zerorez approach, quality of work and employee interaction. Found Zak to be polite, professional and customer centric. He clearly explained Zerorez process prior to conducting the project. He also explained the technical aspects of Zerorez water used for carpet cleaning, and provided a gallon for later use. Zak surveyed the entire area and noted spots that needed attention. He was able to completely remove all spots. Overall, it was an excellent experience.
The carpet looks and feels fantastic now. Will certainly recommend Zerorez to others.
After 14 years, I'm pleased to say my carpets look so good. Not only was it a good investment, the tech (Terry) was great. The whole experience was a positive one. Will highly recommend you. [FIRST NAME REMOVED]
Not only will I tell my friends and associates about the great job done on my tile floors and carpet but I will use them again in the future. They were professional, courteous, and thorough. Thank you so much.
After cleaning the technician told me about level 2 grout cleaning. I asked him how much and he had no idea. I told him I would like to have it done now. He said he could do it but then had no idea how to find pricing and I could just call in and he can come back out. I work and it is not convenient to just schedule another appointment. Not to mention I had moved tables and chairs out of the area already.