A spot showed up on my carpet after paying $400 and was told that I would have to pay an additional $375 to have it removed. Zerorez is a big rip-off and will warn everyone not to consider your service
The carpet looks good. It was cleaned once before but did NOT look this nice. The young man who did the cleaning was EXCEPTIONAL! So very nice, very friendly. He did a GREAT job. Will definitely use your company again. I will want the same young man. He's definitely an asset to you. Thanks so much for sending him out. I WILL definitely recommend your company to everyone I know. Please let him know I said again - Thanks for a great job. I recommend him for a raise!!
Sincerely, Joyce Brown
1202 W. Miracle Mile. Unit 22.
I was disappointed that you had changed our time and you didnt make it in time. But Susan made that right and that is great customer service.
Also when Daniel came to do the carpet and he was very professional and was very thorough in explaining how your product works and the care for the floor as well as promoting your water for long term care.
I am probably going to have my own carpet done as well and I will probably be requesting that Daniel be our technician as I was impressed with his professionalism. Which is very rare these days.
One of our well used, off white carpets has a couple of rectangle darker areas. Other than this our other carpets look and feel really clean. Our tile grout came out really nice too. Overall very happy with the results of everything. The tec did stay over and finished our home. :)
Francisco was very polite and explained everything to us. I am very satisfied with the job that he did but it cost considerably more than the basic quote---I expected that it would but was still surprised at the final cost.