Tech John G and his trainee ---only wore their shoe booties after they left black shoe marks on our new carpet.
They told us--treatment would take those out--Why don't you --tell your people to use booties like your ads shows--ALL THE TIME ????????????????
Left me to clean water spilled on our tile--I told them I would clean up--wanted them out.
Jessica never told us they would bring up --"MONSTER MOBILE MACHINE"
Trainee put way to much water down on carpet--HAD TO WAIT 24 HOURS TO DRY!!!!!!!!
Not sure we would use you again--However we are --screwed--Mohawk only lets use use Water Extraction on Berber carpet---if we do --it will be--middle of Arizona Summer!!!!!!!!!!!!!!!!!!!!!!!!!
Brandon G was awesome! He was friendly but efficient, he took the time to explain what he was doing and the carpets turned out amazing! We will have Zerorez clean our tile and grout next and I will definitely request Brandon. Very impressed with your service. I have used other carpet cleaning companies in the past but will only use Zerorez from now on.
The tech did an excellent job. He called prior to showing up and was on time. He was very professional, courteous, and did not take as long as I thought, considering the job he had. The carpet is completely dry and very soft and looks a whole lot better than it was. Thank you so much!!!
Really did a great job. The technician was great, very knowledgeable and professional. Walked us through all the processes and what needed to be done.
Will definitely use Zerorez in the future.
Mike & JoAnn
The furniture smelled clean and their color popped! It’s wonderful. There’s no sticky residue! And Art did a fabulous job! I’d request him again too!! You made it easy to have done! I’ll be seeing you soon!
I compared you to others & the others over the years with the heavy chemicals leave everything crusty. I also had my furniture cleaned a great investment all 3 recliners & sofa look brand new. Also had 2 small rooms of tile cleaned & sealed. I would highly recommend Zerorez a company that the name is spelled forward or backwards must have there cleaning process figured out.
Thanks David R. in Tucson
I have our carpets cleaned about every year and a half in our RV, and this time I wanted to see if there was any difference between a typical cleaning and that provided by ZeroRes. In an RV, high-traffic areas are the main problem, and I hoped ZeroRes would be able to get them completely clean. Your technician was very thorough and overall did an excellent job, but even though I pointed out the dirtier high-traffic areas and he did them twice, they still aren't as clean-looking as I was hoping. I still have to say, however, that the carpets do look quite a bit better than they do after being cleaned by any other company I have used.
The carpets and rugs look amazing after Brandon cleaned them. He found 2 dog urine spots and he assessed and then showed us and verified the updated cost. He was courteous and thorough. This is the 2nd time using Zerorez, and I would not use any other carpet cleaners in town. We have used other carpet cleaners that got our spots out which returned a few weeks later, not with Zerorez!
Tim was wonderful, but his equipment/vacuum was not working very well / leaking then came apart. He handled it best he could but our carpeted room that was cleaned took DAYS to dry even with a fan. Was not the outcome we had with our first cleaning and rug was "crispy" due to the vacuum issue.