The technician was very knowledgeable about how to approach the problems that existed with my current flooring situation. He did not try to include services that I didn't need but had suggestions to bring the carpet back to life and get rid of the odors that were an obvious issue. Drying time for the carpet was outstanding. I would absolutely recommend to anyone to call this company for the advanced services that they provide.
I have used ZeroRez twice and met Mgr. Mike twice - first at my Mom’s home and then at our own home.
At the first home we needed carpets clean and they did a nice job BUT what they did to clean the tile grout was AMAZING! After 20 years, and the grout was UGLY DIRTY, ZeroRez made it look WONDERFUL. I only wish Mom could have seen how great her floors cleaned up.
At our home our white couch became BRILLIANT AGAIN!
I much appreciate Mgr. Mike who is personable, professional and trustworthy. He is a great asset to ZeroRez. You don’t find people like him very often - with integrity and helpfulness. He was coaching his new staff person, Mike, who was also on top of his game and worked quickly and thoroughly to clean our sofa.
Your technicians that came out to service our carpet were extremely knowledgeable and very kind. Excellent customer service! We are so excited to have purchased the carpet protectant and see how well that works in case of an accident.