I like that I can get my carpet steam cleaned without leaving any soap residue, plus there is never any pressure to add additional products are services that I don't need. I'm thrilled that my carpet is clean and feels like new!
Brennen did a great job cleaning our cream colored carpets. He was courteous, efficient and knowledgeable about our carpet’s fabric content. We appreciated his attention to area of concern and his pre treatment of difficult stains.
I already submitted my feedback but I did enjoy the great job that he did. He was very nice, polite, and helpful. I felt he did the best job he could. I'm grateful.
The service was faster than I expected which I attribute to efficiency. I appreciated how well the rest of my home was respected - the use of the orange corner guards and the technician mopping areas where the hoses had been resting on hard floors during the cleaning. The technician was also very professional, friendly, and communicated well.
We had a sick dog that made a mess and I called the next day to see if they could fit a cleaning in. The lady I spoke to was very understanding and said she would contact the technician in the area to see if it was possible. She called about an hour later to say that the technician was able to get to me towards the end of his day.
Once he arrived he was very nice, respectful, and we discussed my options and then he got to work cleaning and deodorizing the affected area. After he was finished he asked if I was pleased with the result before cleaning up his equipment. The space that was the issues was back to normal…we’ll probably even better than before.
I was so thankful for the service they provided and that they were able to get a technician to us so quickly to remedy our problem. I would highly recommend Zerorez to anyone for any carpet cleaning need. Thank you.